Millions in Federal Funds Available to Help SDG&E Customers Behind on Bills

Millions in Federal Funds Available to Help SDG&E Customers Behind on Bills

A local organization will come to our Escondido Branch Office to enroll struggling customers in federal utility assistance program 

To help struggling customers take advantage of the federally funded Low-Income Home Energy Assistance Program (LIHEAP), SDG&E has arranged for a community-based organization to come to our North County branch office to facilitate the application process. 

Over the next two Mondays. January 30 and Feb. 6, staff from Campesinos Unidos, Inc. of San Diego will be at our Escondido Branch Office, 644 West Ave., 9 a.m.- 1 p.m., to help customers with LIHEAP applications. Depending on customer response, future intake sessions may be scheduled with CUI.  

CUI’s office in the City of San Diego, 885 Gateway Center Way, Ste 103, also processes applications by appointment, 8 a.m.-11:30 a.m., 1-p.m.-3:30 p.m. Monday-Thursday. 


Individuals and families who qualify for LIHEAP can potentially receive assistance ranging from a few hundred dollars to a few thousand dollars depending on their income, household size and past due balance. Over the past year, SDG&E helped process $5.5 million in LIHEAP payments to offset the overdue balances of about 7,200 customers. 

The U.S. Congress appropriated an additional $203 million in LIHEAP funding for California under the American Rescue Plan Act (ARPA) of 2021 to address the continued impact of COVID-19. The funding is administered by the California Department of Community Services and Development, which contracts with community-based organizations, like CUI, to manage the application process.  

Eligibility Requirements 

Any resident of the United States who meets the income guidelines and is responsible for energy costs in a residence may be eligible for LIHEAP. Applicants must provide a social security number and may only receive aid once a year from LIHEAP’s Energy Crisis Intervention Program.  

Other Assistance Programs  

SDG&E does not administer the LIHEAP program, but we offer a wide variety of other assistance programs, including bill discounts, debt relief, payment plans, energy efficiency programs, and Level Pay to minimize bill spikes. Learn more at Those who qualify for LIHEAP but are not currently enrolled in SDG&E’s bill discount programs, such as California Alternate Rates for Energy (CARE) and FERA (Family Electric Rate Assistance Program), are encouraged to take advantage of them.  

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