The Great California ShakeOut: Natural Gas Safety Tips

The Great California ShakeOut: Natural Gas Safety Tips

As millions of Californians take part in earthquake drills today as part of the 14th annual Great California ShakeOut, we urge our customers to take a moment to review the safety tips below. 

Here's some information regarding what to do (and not to do) with your natural gas meter in the event of an earthquake. 

Natural Gas Safety Tips

  • Check safety devices, such as smoke and carbon monoxide detectors to ensure functioning properly.
  • Know where your gas meter is located and keep a 12-inch or giant adjustable wrench with your emergency supplies, near your building exit or next to your gas meter shut-off valve. Do not store the wrench on the gas meter or other gas piping.
  • Be prepared to turn off your natural gas meter but ONLY if you smell natural gas, hear the sound of natural gas escaping or see other signs of a leak – and ONLY if it is safe to do so. (Depending on how many customers are without natural gas service, it may take an extended period for SDG&E to turn your natural gas services back on.)
  • If you turn off gas to the meter, leave it OFF. Please do not turn it back on yourself. Interior gas piping and appliances should be inspected for possible damage before service can be safely restored.
  • Call SDG&E to turn the gas back on, relight the pilots and service your appliances. (Note that certain repairs may have to be performed by your plumber or heating contractor. However, only SDG&E field employees are allowed to turn on the gas to the meter.)
  • DO NOT ignite a flame or use any electrical appliances, light switches or other devices that can cause a spark until you are sure there are no gas leaks.

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